Member Survey 2023 Member Survey 2023 (#48)ΔFirst NameLast NameInstructionsThank you for filling out this survey. The answers you provide will help the Board manage the Club. It should take you about 15 - 20 minutes to complete. Please read each question carefully and whenever possible, provide a comment that might be helpful to the Board. Questions marked with an * are mandatory.Personal InfoThe first 5 questions will help us analyze the results of the survey.Member Type? Regular Associate Prospective NewDo you usually walk or ride the course? Walk RideWhat tee box do you usually use? White Silver Silver/White Red Red/SilverInto what range does your current Handicap Index fall? 10 or Lower 11 - 20 21 - 30 Above 30Into what range does your age fall? 65 - 69 70 - 75 76 - 80 81 - 85 85 - 90 Over 90Social ActivitiesQuestions related to our opportunities to socialize.Please rate your level of satisfaction with the Annual General Meeting (AGM). Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on the AGM.Please rate your level of satisfaction with the Spring Luncheon. Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on the Spring Luncheon.Do you feel there are sufficient social opportunities in the Club? (i.e. bistro after a round, burger and beer, spring luncheon) Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on the Club's Social Activities.PrizesQuestions about the weekly and tournament prizes.Please rate your level of satisfaction with prizes awarded each week. Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on the Weekly Prizes.Please rate your level of satisfaction with prizes awarded for major tournaments at the AGM. Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on awards for major tournaments.Program of EventsThese questions deal with the types of games we play each week.Please rate your level of satisfaction with the types of games played each week. (i.e. Schambles, Nassaus, Tee Box Shuffles etc.) Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on the Types of Games played each week.Please indicate the forms of play you would like to see. Check all that apply. Tournaments Team Events (Play Your Own Ball) Schamble (Best Drive then Play your Own Ball) Match Play Forward Tee (Canada Day) Net Score Gross Score Inter Club 3 Clubs and PutterWhat other types of events are you interested in?Did you play any Away Games last season? Yes NoPlease rate your level of satisfaction with our Away Games program. Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Any particular reason for not playing Away Games?Please add any comments you have about Away Games or suggested locations in the future.What is the maximum green fee you are willing to pay to play an Away Game?0Did you play in the Kensington Par 3 Event last season? Yes NoPlease rate your level of satisfaction with the Par 3 Event. Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Any particular reason for not playing in the Par 3 Event?Please add any comments you have about the Par 3 Event.The PortalThese questions deal with the computer software we use each week for setting draws and allowing you sign up to play.Please rate the ease of use of the Portal to sign up each week. Very Difficult Very Easy 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoPlease comment on the Portal's ease of use.Please rate how easy it is to add scores to the Portal from games played elsewhere. Very Difficult Very Easy 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on entry of scores from other courses.If the Club offered a tutorial on how to use the Portal, would you attend? Yes NoWhat would you prefer, a face-to-face tutorial or one delivered remotely on Zoom? Face to Face ZoomDo you have any suggestions for improving the Portal? Yes NoComment on the Portal.CommunicationThese questions deal with the way we communicate with you throughout the year.How confident are you that you are receiving all the emails from the Club? Receiving None Receiving All 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on receiving emails.Please rate the number of emails you receive from the Club throughout the year. If you're happy with the number of emails you receive please respond "5". Too Few Too Many 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on the number of emails you receive.When you do receive emails from the Club, how many do you actually read? None All 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on how many emails you read.PromotionIn order to maintain our membership numbers, the Club promotes itself publicly in 3 ways: 1) Word of Mouth, 2) Public Website and 3) the Bulletin Board outside the Club Room at the golf course. Please rate the amount of public promotion the Club does. If you're happy with the way the Club is promoted, respond "5". Too Little Promotion Too Much Promotion 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on how we promote the Club publicly.MembershipThe following questions deal with the types of membership we offer and how we manage the Waitlist.Please rate your level of satisfaction with the types of memberships we offer (Regular, Associate, Regular Life, Associate Life, Prospective New, Waitlist Applicant). Very Unsatisfied Very Satisfied 0 1 2 3 4 5 6 7 8 9 10 Do you want to add a comment? Yes NoComment on the types of memberships we offer.In the past we left applications open year round and let the Waitlist grow. Recently we capped the Waitlist at 60 and only open registration when the Waitlist falls below that number. What method do feel is best for the Club's future? Cap It at 60 Open it year round Neither, I have another suggestion.Please add your suggestion.At present the top 60 applicants on the Waitlist have access to the Portal allowing them to maintain a handicap, play in 2 Invitationals, play in 6 Away Games and place their names on Standby every Wednesday. Waitlist Applicants do not pay dues, instead, they pay a one-time fee when they apply. Do you agree with giving Waitlist Applicants Portal access and sign-up privileges? Yes NoIf you wish, please add a comment on how we manage our Waitlist.Assigning CaptainsEach week the Drawmaster assigns one player within each foursome to be Captain. This role involves not only scoring but also some guidance for the group regarding the rules of play for that week. We need your feedback on how these assignments are made.Please indicate how foursome Captains should be assigned: Any Regular Member Any Regular or Prospective New Member Member with the Lowest Handicap Anyone in the foursomeIf you wish, please comment further on how we assign foursome Captains or offer an alternative method.Golf InstructionThe Club, through the professional instructors at Burnaby Mountain, has offered reasonably priced group instruction at the beginning of the golf season. The Titleist Performance Instruction (TPI) program is listed as an option. Click here to learn more about TPI.Please check off all types of lessons you are interested in. Driver Fairway Wood/Hybrids Irons Chipping and Pitching Putting Course Management TPI (Titleist Performance Institute)Please list any other types of lessons you are interested in.Last WordYou get the last word. Do you have any further feedback about the Club?Thank you!Please click on the "Submit" button to send your responses. Please WAIT FOR A CONFIRMATION MESSAGE before leaving this page. If you don't see a confirmation message you've likely left some mandatory questions unanswered.Submit Form
